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What our clients are saying about us...
I know that you can't always believe what a company says about itself or its service, and we don't want you to just take our word on it. But you certainly can believe what our clients have to say!
Our more-than-satisfied clients would never trust any Rug Cleaner after experiencing the service, quality, and attention to their needs that we've provided them.
Here are what just a few of them have to say about our company and service. All references are available upon request. You can also find more testimonials on Angies List!
"Artisan folks were very friendly and accommodating. They came to pick up the first two rugs, cleaned them, and came back for the big one. Pick up and delivery service is helpful. The rugs came back clean as requested. Good experience!"
Gail Clements, Palm Coast Plantation
"Easy to work with and the rugs look great. Padding was custom cut and will be installed next week."
Deanna Springfield, Hammock Dunes
"Joe (the owner) was quick to respond to my request for estimate and came to pick up the rugs and explain the cleaning process himself. The estimate was very fair and it was exactly what I paid. Joe also dropped off the rugs and explained the what I could expect as my rugs continue to age. Overall a very professional and high quality service and I would definitely recommend and use again."
Georgia Keresty, The Club at Hammock Beach
"The owner explained what could and couldn't be done. He even did research on its origin. The rug was picked up, cleaned, and returned. We are extremely satisfied with the entire process!"
Mary Muldowney, Ponte Vedra Beach
"Exceptional! We originally forgot to request the 5% off that's listed on Angies List, but because he went beyond and above the call of duty, at that point we felt it would be shameful to do so. Before he collected our area rugs he went into details about what to expect, after the cleaning again went into details about the final results and personally showed us how to store them properly. Even though cleaning these rugs were his only job and very well done, he went beyond and above to help us find the appropriate person to professionally fix these rugs.
Along this journey thanks to him we were able to identify what types of area rugs we had. The only reason we were getting them back up to par is because they hold sentimental value nothing more. Today, we find out they are more valuable than just our sentiments. In addition his honesty, he put us on the right path of having the right person to fix these rugs. Thank you Joe for a flawless experience! It's refreshing to still have business people of this caliber. We had him cleaned 3 of our high quality wool rugs, but he went beyond and above what he was originally hired for."
Tanya Levy, Palm Coast
"Great service, extremely courteous & friendly. I felt very comfortable with the entire process, and the results were perfect."
Cameron Kimball, Cinnamon Beach
"Joe was extremely knowledgeable about his service. I liked the fact that he guaranteed his work. He did a thorough & professional job. I would use him again & tell people about him."
Kirstin Moore, Breakaway Trails
"I highly recommend them. They did an out standing job. We have an oriental rug (which turned out to be a very high quality and expensive rug) and it needed a good cleaning. Joe did a great job -- it came out great. He was very knowledgeable about the rug and told me all about it, which I really appreciated as I did not know as much as he did and he even gave me tips on how to maintain it… So glad I called them! Joe is also super nice and very friendly and very professional. I will be using them again in the future…"
Kim Reardon, Palm Coast
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